Your personal data is handled with the utmost care at pu9. This privacy policy clearly explains what information we collect, why we collect it, and how we keep it secure.
Pu9 believes your data belongs to you. Our privacy policy is built on that principle.
All your personal data is stored with AES-256 encryption. Third parties can never directly access this data.
Pu9 never sells your personal information to third parties. Your data is used solely to improve our services.
You have the right to view, update, or request deletion of your personal information at any time.
Which cookies are used and why — it's all clearly stated in this policy. You can disable cookies at any time.
Your data is never held longer than necessary. It is deleted after the period required under applicable regulations.
In the event of a security breach, affected users will be notified within 72 hours.
Pu9 (pu9.im) places the highest importance on your personal privacy. This Privacy Policy explains what information we collect, how we use it, and the steps we take to keep your data safe.
This policy applies to all pu9 services, websites, mobile apps, and digital platforms. Whether you're registering, placing a bet, making a payment, or contacting our support team — this policy applies at every step.
Pu9 complies with international data protection standards. Our goal is to manage your information transparently so you can use our platform with complete confidence.
Pu9 only collects information that is necessary to provide its services. Full details are outlined below:
| Data type | Example | Reason for Collection |
|---|---|---|
| Identity Information | Name, date of birth, NID number | KYC verification, age confirmation |
| Contact Information | Email, phone number, address | Account management, notifications |
| Financial information | Mobile banking number, transaction history | Payment processing and AML checks |
| Usage Data | Betting history, login times, preferred games | Service improvement and personalized experience |
| Technical Information | IP address, device type, browser | Security, fraud prevention |
We never collect excessive or unnecessary information. No sensitive data is collected without your consent.
Pu9 uses your data for the purposes listed below. Each use has a clear and legitimate reason:
Pu9 never sells your personal information to third parties. However, limited data may be shared in the specific circumstances outlined below:
In the event of any business merger or acquisition, users will be notified in advance and their consent will be obtained again.
The pu9 website uses cookies to enhance your browsing experience. Cookies are small data files stored in your browser.
| Cookie type | Purpose | Duration |
|---|---|---|
| Essential Cookies | Login sessions, security tokens | Deleted when session ends |
| Performance Cookies | Page load analysis, error reports | 30 days |
| Functional Cookies | Language preferences and display settings | 1 Year |
| Analytics cookies | User behavior monitoring | 6 Months |
You can disable cookies at any time through your browser settings. However, turning off essential cookies may cause certain features on the site to stop working.
Pu9 follows the highest industry security standards to protect your data. Our technical and administrative safeguards are outlined below:
As a pu9 user, you have the following rights regarding your personal data:
You can find out exactly what information we hold about you.
You can request corrections to any inaccurate information.
Request data deletion after account closure.
You can request a download of your personal data.
You can object to the processing of certain information.
You can restrict processing under certain circumstances.
To exercise any of these rights, Help Center Contact us or email support@pu9.im. We'll respond within 30 days.
Pu9 is an 18+ platform. We do not knowingly collect personal information from anyone under the age of 18.
If you believe your child has created an account on pu9, please contact support@pu9.im immediately. We will take prompt action.
The pu9 platform may occasionally reference third-party services. This Privacy Policy applies solely to pu9's own services.
We do ensure, however, that all our approved service providers comply with international data protection standards.
If you have any questions, concerns, or complaints about this Privacy Policy, please get in touch with us:
We take every complaint seriously and aim to respond within 30 business days.
Your privacy is our top priority at pu9. Enjoy betting in a safe and trusted environment.